Online Order Info
Please read and review our policy below If you still have any questions about our policies please email us at email@example.com.
Bandit Truck Return Policy
This policy is for all returns, exchanges or refunds pertaining to Bandit Truck Merchandise.
To receive a 50% refund, items must be returned unwashed, unworn, and purchased within 30 days of return shipment.
All damaged or missing items must be reported to firstname.lastname@example.org within 3 days of package delivery date or items cannot be returned and missing items will not be replaced.
Approved returns are subject to a 50% restocking fee after shipping cost is removed. If the order has Free Shipping we have the right to remove shipping of our standard flat rate. If your order has not yet been fulfilled and/ or shipped, a full refund may be provided.
Once we receive your item, we will notify you via email that we have received your package. We will also send you an email if a refund is in order. Please allow for 3-5 business days for your refund to process. Your refund will automatically be applied to the original credit card or method of payment. For late or missing refunds: Please first check your bank account then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at email@example.com
Sale Items: All sale items are final sale and are not able to be refunded.
Exchanges: We only replace damaged or defective items. If you would like a different size than ordered, return shipping is the responsibility of the customer.
For items returned by the mail carrier: If an incorrect address was entered by the customer, email firstname.lastname@example.org immediately. If a package is sent with an incorrect address entered by the customer, we will email you, per our discretion we may issue a refund minus 50% restocking fee or the customer may pay the shipping fees to resend the package.
Please send all returns, refunds, or exchanges to the address below:
Bandit Truck Returns
1401 Industrial Rd.
Mount Pleasant, TX 75455
Please include the following with your return, refund, or exchange
Name on the original order
What size you would like to exchange for or if you would like a refund
The address you would like your exchange sent to
All sales are final on marked down merchandise and are not eligible for returns, exchanges, or refunds. Sale items, promotional items, clearance items, and international orders are not eligible for returns or exchanges. This includes items ordered during giveaway promotions.
We reserve the right to refuse a refund if the items have any sign of wear, alteration, misuse, or damage. This includes items appearing worn, with makeup or deodorant stains, smelling of fragrances or odors, or with animal hair.
Shipment Processing Times
Normal Shipment Times: Please allow 5-7 days for your items to be processed.
Please allow full processing time prior to reaching out for your order status.